DOCTORS IN THAILAND

Bangkok Hospital Headquarter (BHQ) is dedicated to maintaining the highest internationally accepted standards of medical practice by delivering quality patient care to each visitor. With its patient-focused approach, BHQ always sets the patient’s complete satisfaction a top priority.

Bangkok Hospital Headquarter (BHQ) is the flagship hospital of the Bangkok Hospital Group, a large network of world-class private hospitals under the Bangkok Dusit Medical Services Company Limited (BDMS), which is known as the leading medical care and service provider in Thailand and Southeast Asia. The Group’s extensive network of private hospitals are spread out in strategic locations across Thailand and other countries, extending expert medical services with a focus on compassionate patient care.

Located in Bangkok, BHQ is a huge state-of-the-art medical campus and facility providing comprehensive medical care through multidisciplinary teams of highly trained specialists and equipped with the most modern diagnostic and treatment facilities available today.

Setting new standards 

BHQ believes that the personalized attention of doctors, nurses and staff is integral to providing the highest  quality  medical care. The medical center also has first-class amenities, facilities and services for the greater comfort of patients and guests alike, such as concierge services and luxury accommodation, translation and visa assistance, shopping and dining among others, to ensure a most comfortable stay for everyone. 

The hospital has more than 1,200 full-time and part-time consulting  physicians, 1,000 nurses and numerous teams of support technicians and specialists, most of which have been trained in Thailand and abroad. Overall, each is committed to improving the quality of national healthcare through advanced treatments and procedures. 

Bangkok Hospital Headquarter is dedicated to maintaining the highest internationally accepted standards of medical practice by delivering quality patient care to each visitor. With its patient-focused approach, BHQ always sets the patient's complete satisfaction a top priority.  

In order to always set new standards, BHQ also employs the most appropriate and up-to-date practices and technology in all fields of medicine. Under the guidance of a highly effective and coordinated professional management team, it strives to constantly improve the quality of patient care, ensuring complete compliance with the highest values and ethics of medical treatment. It strives for total quality management throughout the hospital for the benefit and satisfaction of customers. 

JCI milestone

By always setting new standards in patient-focused care, BHQ is a recipient of numerous awards, distinctions and accreditations -proof of its unwavering pursuit for achieving the highest quality in terms of medical treatment, care and services. Bangkok Hospital Headquarter was granted accreditation by Joint Commission International (JCI) in June 2007. Moreover to enhance standard of excellence center to be leading in each area of expertise, BHQ acquired Clinical Care Program Certification by JCI in November, 2008 which is the first organization in the world who achieved 6 programs at one time. These certificate confirmed excellence medical care for heart, cancer,  neurology and pain management. 

The JCI is by far the leading international accreditation body and fast emerging as the gold standard in the area. It follows a stringent yardstick applicable to healthcare organizations and systems, and designed to support and to sustain overall improvement.Furthermore, it maintains a governing body that includes experts from around the world, and bases its decision on an international committee of healthcare experts as well as standards revisions offered by advisory councils from different regions across the globe. 

On the other hand, BHQ is also the first private hospital in Thailand to receive the ISO 9002 and ISO 9001:2000 accreditations. It also received the Prime Minister's Export Award for Best Service Provider in 2001, and Best of the Best award Prime Minister's Export Award for 10 years service recognition as the best service export provider. The hospital was also the first private hospital in Thailand to received Advanced Hospital Accreditation (AHA) given by the Healthcare Accreditation Institute  (Public Organization) of Thailand. It took First Place at the Hospital Management Asia Awards in 2002 for their integration of quality improvement projects by using the standard requirements of Hospital Accreditation and Brand management, and Tele interpreter service in 2012 and this project was recognized as the winner award service improvement for internal customer category again in 2013. 

Moreover, BHQ was awarded a certified TEMOS partner in 2007. TEMOS is the only certificate for quality in medical tourism and is based on European standards. It employs a highly collaborative survey process that encourages innovation when it comes to patient safety goals and pushes for the highest levels of performance and quality on par with global standards and requirements of the international medical tourism industry. 

Tradition of attentiveness

Thailand is legendary for its gracious hospitality, and Bangkok Hospital Headquarter is committed to perpetuating this long-cherished Thai tradition by providing services and amenities that are in a class of their own. Carefully designed to help patients feel clam and comfortable, BHQ offers an comfortable, BHQ offers an extensive array of services and unmatched personal attention that ensures optimal care in every step of the way.  

Bangkok Hospital Headquarter has always been highly regarded for the quality of its physicians and support staff, many of whom have received training in Europe and the US. Each clinic and center at BHQ takes full advantage of the most sophisticated medical advancements to achieve the highest quality of patient care. Through a streamlined patient management system, BHQ was able to reduce waiting time to nearly zero. 

All these, combined with an excellent track record of successful treatment, renowned hospitality and world-class service, have helped make BHQ the preferred healthcare provider for more than 3.4 million patients from 160 countries. 

Multicultural welcome 

Respect for diversity has always been the cornerstone of Bangkok International Medical Services (IMS). Situated adjacent to Wattanosoth Cancer Hospital, Bangkok International Medical Services extends a multicultural welcome to the thousands of patients who arrive at the facility each year. It offers a host of personalized services for their comfort and peace of mind, from translation and immigration assistance to all of the amenities expected of a top-class facility. 

Responding to individual needs

We provide translation services in more than 26 languages in order to make our patients feel at home. The doctors and nurses are fluent in English, and translation coordinators facilitate communication throughout the patient's stay at BHQ. On call day or night, coordinators can schedule appointments with physicians, provide information concerning treatments and available medical services, organize transportation, discuss financial arrangements, and convey information to doctors as well as loved ones at home. 

Recognizing that different cultures have special dietary requirements, menus are thoughtfully prepared. Outpatient clinics designed specifically for international patients, such as Japanese Medical Services (JMS), Arabic Medical Services (AMS), Myanmar Medical Services (MMS), Bangladesh Medical Services (BMS), China Medical Service (CMS), etc, are available for the comfort and convenience of medical tourists.